Answer 1_2_1

List two advantages and two disadvantages of using the internet in business..

There are many possible points.  

Advantages:

• Contact with customers through e-mail is much faster than post.
• Customers can reply instantly (provided they are reading their e-mails at the time).
• An employee can research the most favourable prices from several companies with a web search within a short period of time, compared with having to look through several brochures sent by post.
• Quotations can be sent and replied to quickly by e-mail.
• Company can use a website to advertise.
• Company can advertise on other websites.

Disadvantages

• Malicious programs such as viruses can get in through e-mail.
• Unauthorised entry can be made by hackers via the internet.
• Competitors will know about company activities through the website.

Remember to mention the role the internet in your answer.

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