What is meant by bespoke software?

1.   ?    Software that is highly regarded by many different users.
2.   ?    Software that has got a good review in a computer magazine.
3.   ?    Software that can be bought in a computer shop.
4.   ?    Software that is made to the exact requirements of an organisation by a software house.

Which one of the following is a disadvantage of bespoke software?

1.   ?    It is written after a thorough analysis of the client's operation.
2.   ?    It is very expensive compared to proprietary software.
3.   ?    It needs training to use it.
4.   ?    It is unreliable.

A company is not willing to spend a large sum of money on bespoke software, so it decides to go for proprietary software. However the software package is not quite right for the company. Which one of the following is the most dangerous temptation for the company?

1.   ?    Change the companies work practices to suit the new software.
2.   ?    Do nothing and wait for the software to improve
3.   ?    Get a keen ICT graduate to modify the software in the hope that it can be made to work to the company's needs.
4.   ?    Get a software house to modify the software in the hope that it can be made to work to the company's needs.

Which one of these can be the most serious problem when buying in new software?

1.   ?    The software might not be compatible with current file formats.
2.   ?    Employees have to be trained on how to use it.
3.   ?    The software might have errors in it.
4.   ?    Technical support may be needed

An ICT professional reads about possible software in a magazine. Which one of the following is least likely to be well described?

1.   ?    How the preformance of the software compares with other similar software.
2.   ?    How well the software runs on different platforms.
3.   ?    The computer resources needed by the software.
4.   ?    How the software "feels" to a computer user.

What is meant by robust software?

1.   ?    Software made by a manufacturer with a good reputation.
2.   ?    Software that will not crash even when processing a high volume of complicated data
3.   ?    Software supplied by downloading off the internet.
4.   ?    Software that is frequently advertised in ICT trade magazines.

The human computer interface is important because:

1.   ?    A good HCI will improve productivity.
2.   ?    it will prevent the software from crashing
3.   ?    it will free up computer resources.
4.   ?    it needs no training to operate the software.

Which one of the following is done in benchmark tests

1.   ?    Blind trials are done and the software is scored on impression.
2.   ?    Several performance factors are given a numerical weighting. The weighting is multiplied by 1 for the best, 2 for the second best and so on. The scores are added up to give a total and the highest score is the best on test.
3.   ?    Several performance factors are given a numerical weighting. The weighting is multiplied by 1 for the worst, 2 for the second worst and so on. The scores are added up to give a total and the highest score is the best on test.
4.   ?    The robustness of the software is tested.

Which of the following are included in a software evaluation report:
1 An introduction giving the background to the report;
2 A statement of the software evaluated;
3 The evaluation including capability of the software, benchmark tests, upgrades, etc.
4 A purchase recommendation;
5 Justification for the recommendation.

1.   ?    1,4, 5 only
2.   ?    1, 3, and 5 only
3.   ?    2 and 4 only
4.   ?    All of the statements

Which is the MOST likely form for technical support for new software?

1.   ?    A big ring binder.
2.   ?    a PDF file included on the installation CD-ROM
3.   ?    an HTML file from a website
4.   ?    A telephone help desk